Privacy Policy

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Privacy ~

Policy

1. Who we are

Our website address is: https://orvense.com.

Orvense is an online store specializing in skincare, organized around a routine-based approach: Cleanse, Treat, Hydrate, Protect.

Protecting your personal data is a priority for Orvense.


2. Personal data collected

We collect certain personal data to ensure the proper functioning of the site, respond to your requests, and improve your user experience.


3. Comments

When you leave a comment on our site, we collect the data shown in the comment form, as well as your IP address and browser user agent, to help detect unwanted comments.

An anonymized string (hash) created from your email address may be transmitted to the Gravatar service. Gravatar’s privacy policy is available here: https://automattic.com/privacy/

After validation, your profile picture may be publicly visible next to your comment.


4. Media

If you upload images to the site, we recommend avoiding including embedded location data (EXIF GPS). Visitors can download and extract this data from published images.


5. Contact forms and newsletter

When you contact us or subscribe to our newsletter, we collect the information you voluntarily provide (name, email address) to respond to your request or send you Orvense-related communications.

You can unsubscribe at any time.


6. Cookies

If you leave a comment, you can choose to save your name, email address, and website in cookies to facilitate your future interactions. These cookies expire after one year.

When you visit the login page, a temporary cookie is created to verify if your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.

When you log in, cookies are set up to record your login information and display preferences. Login cookies expire after two days, and screen preference cookies expire after one year. If you select “Remember me,” your login will be maintained for two weeks.

When editing or publishing content, an additional cookie may be saved. It contains no personal data and expires after one day.


7. Embedded content from other sites

Pages on this site may include embedded content (videos, images, articles). Embedded content from other sites behaves as if you were visiting those sites directly.

These sites may collect data about you, use cookies, and track your interactions with their content.


8. Data sharing

Orvense does not sell or commercialize your personal data.

If you request a password reset, your IP address will be included in the reset email.

Visitor comments may be checked through automated spam detection services.


9. Data retention period

Comments and their metadata are retained indefinitely to facilitate automatic approval of subsequent comments.

For users with an account on the site, personal information is stored in their profile. Users can view, edit, or delete their personal data at any time, except for the username.


10. Your rights

In accordance with current regulations, you have the following rights:

  • Access to your personal data
  • Correction or deletion of your data
  • Request export of your personal data

These rights do not apply to data retained for administrative, legal, or security obligations.

Any request can be addressed to: contact@orvense.com


11. Where your data is sent

Comments may be analyzed by automated spam detection services.

Some data may be processed by technical service providers necessary for site operation (hosting, security, email).


12. Policy modifications

Orvense reserves the right to modify this privacy policy at any time.

The most recent version is always available on this page.